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ago in CompleteFTP by (120 points)

I renewed a certificate and when I import the newly created certificate into my server, I get an error stating that the certificate failed to load. The message I get is "Failed to load server certificate. Please ensure a private key has been supplied and that the correct password has been used". I just created the PVK and CSR and saved the password to notepad and it still did not work. I tried creating a duplicate certificate using an new PVK and password and I get the same error. I am on version 25.1.0

1 Answer

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ago by (52.1k points)

The content of the private key file is actually in the PEM format, but the file-name extension is incorrect (.pvk instead of .pem). Please change the file-name extension from .pvk to .pem.

This is a regressive bug in version 25.1.0 (that wasn't present in 25.0.7), caused by a merge error. It will be fixed in the next release.

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