Our Products:   CompleteFTP  edtFTPnet/Free  edtFTPnet/PRO  edtFTPj/Free  edtFTPj/PRO
0 votes
75 views
in CompleteFTP by (120 points)

Hello Team,

We are using Version 5.3.2 (22 May, 2019) of edtFTPj/PRO in our SAP landscape to connect to the 3rd party SFTP server. However, we are getting below error.

exception caught with cause com.enterprisedt.net.j2ssh.transport.TransportProtocolException: The connection did not complete

The issue seems to be intermittent as sometimes the connection works fine and we are able to send data to the destination.

I would appreciate your help in this issue.

Thanks,

Bobby Nayak

1 Answer

0 votes
by (4.8k points)
What protocol are you using? SFTP? Can you post more of the connection log leading up to the exception?
by (120 points)
Yes, we are using SFTP protocol. Unfortunately, we can only see "exception caught with cause com.enterprisedt.net.j2ssh.transport.TransportProtocolException: The connection did not complete" in the log.
by (4.8k points)
try setting logging so that you can debug it. See our user guide on this at:

https://enterprisedt.com/products/edtftpjssl/doc/manual/html/howtosetuplogging.html
by (120 points)
Thanks, we will try setting log and debug.

I have one question - Can expired license cause intermittent connectivity issue?
by (4.8k points)
No, not simply because the license expired. Obviously if it is a very old version then you may well get connectivity issues as we are always improving and adding algorithms, ciphers etc, and many other updates and if your version is out of date then yes connectivity problems can be experienced.

Categories

...