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asked in CompleteFTP by (180 points)
My site is up and running but I cannot login.  I reset the password as described in one the questions but it just prompts saying the service is not started.  It is running.  I tell it to start it.  It says it's still not running.  I tried stopping the service and letting the manager start it but got the same results.  Any ideas?

Thanks

Dave

1 Answer

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answered by (152k points)

Examine the log files (server and manager) for clues. If you can't figure it out, you will need to open a support ticket here (please note, you'll need a current support agreement).

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