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0 votes
in CompleteFTP by (460 points)

Hello, we have CompleteFTP version 8.3.0, our clients try to connect over SFTP, they complain, that they cannot connect.

They've sent us this excerpt from their connection log:

sftp SomeUser@ftp.OurCompleteFTPServer.com
Connecting to ftp.ourcompleteftpserver.com...
buffer_get_string_ret: bad string length 1865285632
buffer_get_string: buffer error
Couldn't read packet: Connection reset by peer

What can be wrong? Is it fixed in a later version? In what version? If our support has expired, maybe at least we could get acces to version 8.3.3, which has less bugs?

by (157k points)
Please open a support ticket at http://enterprisedt.com/support/index.php
by (460 points)
Thanks for reply. Registered ticket 135867.
by (460 points)
It seems it was a welcome message with national characters to blame.

1 Answer

0 votes
by (460 points)
Change national characters in welcome message into english characters.