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How do I produce a CompleteFTP manager log?
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A CompleteFTP manager log is very useful for diagnosing connection problems between the manager and the server.
In the connect dialog box, choose "Other settings ..." and set the logging level to "Full diagnostic".
Then try connecting to the server.
The log file should appear here:
C:\Users\<username>\AppData\Local\EnterpriseDT\Complete FTP\Logs\Diagnostic.log
...