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0 votes
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in Java FTP by (240 points)
Please help me to solve this issue which is urgent from our customer side.
Please see below logs for more detail

DEBUG [FTPControlSocket] 14 May 2020 16:14:40.929 : 234 AUTH command ok. Expecting TLS Negotiation.
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:40.930 : Starting SSL handshake on control socket
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:40.930 : Starting SSL handshake on control socket
DEBUG [SSLHandshake] 14 May 2020 16:14:41.195 : 3 certificates supplied.0 verified certificates.
DEBUG [SSLHandshake] 14 May 2020 16:14:41.195 : 3 certificates supplied.0 verified certificates.
DEBUG [SSLHandshake] 14 May 2020 16:14:41.195 : isVerified=false, acceptUnverified=true
DEBUG [SSLHandshake] 14 May 2020 16:14:41.195 : isVerified=false, acceptUnverified=true
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:41.469 : SSL handshake on control socket complete
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:41.469 : SSL handshake on control socket complete
DEBUG [FTPControlSocket] 14 May 2020 16:14:41.469 : ---> PBSZ 0
DEBUG [FTPControlSocket] 14 May 2020 16:14:41.469 : ---> PBSZ 0
DEBUG [FTPControlSocket] 14 May 2020 16:14:41.707 : 200 PBSZ command successful.
DEBUG [FTPControlSocket] 14 May 2020 16:14:41.707 : 200 PBSZ command successful.
DEBUG [FTPControlSocket] 14 May 2020 16:14:41.708 : ---> PROT P
DEBUG [FTPControlSocket] 14 May 2020 16:14:41.708 : ---> PROT P
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.313 : 200 PROT command successful.
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.313 : 200 PROT command successful.
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.313 : ---> USER martia
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.313 : ---> USER martia
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.536 : 331 Password required
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.536 : 331 Password required
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.536 : ---> PASS ********
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.536 : ---> PASS ********
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.752 : 230 User logged in.
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.752 : 230 User logged in.
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.752 : ---> TYPE I
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.752 : ---> TYPE I
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.970 : 200 Type set to I.
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.970 : 200 Type set to I.
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.971 : ---> SYST
DEBUG [FTPControlSocket] 14 May 2020 16:14:42.971 : ---> SYST
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.177 : 215 Windows_NT
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.177 : 215 Windows_NT
DEBUG [FTPFileFactory] 14 May 2020 16:14:43.178 : Selected Windows parser
DEBUG [FTPFileFactory] 14 May 2020 16:14:43.178 : Selected Windows parser
DEBUG [FTPClient] 14 May 2020 16:14:43.178 : Set new FTPFileFactory: com.enterprisedt.net.ftp.WindowsFileParser
DEBUG [FTPClient] 14 May 2020 16:14:43.178 : Set new FTPFileFactory: com.enterprisedt.net.ftp.WindowsFileParser
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.297 : ---> CWD Z-GBS
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.297 : ---> CWD Z-GBS
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.527 : 250 CWD command successful.
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.527 : 250 CWD command successful.
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.604 : ---> RNFR test.xpitmp
DEBUG [FTPControlSocket] 14 May 2020 16:14:43.604 : ---> RNFR test.xpitmp
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.163 : 350 Requested file action pending further information.
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.163 : 350 Requested file action pending further information.
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.163 : ---> RNTO test.tst
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.163 : ---> RNTO test.tst
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.377 : 550
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.377 : 550
INFO [FTPControlSocket] 14 May 2020 16:14:44.377 : Expected reply code = [250]
INFO [FTPControlSocket] 14 May 2020 16:14:44.377 : Expected reply code = [250]
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.489 : ---> QUIT
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.489 : ---> QUIT
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.700 : 221 Goodbye.
DEBUG [FTPControlSocket] 14 May 2020 16:14:44.700 : 221 Goodbye.
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:44.700 : Sending SSL closure alert on control socket
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:44.700 : Sending SSL closure alert on control socket
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:44.701 : Waiting for SSL closure response on control socket
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:44.701 : Waiting for SSL closure response on control socket
WARN [SSLFTPControlSocket] 14 May 2020 16:14:44.701 : Error while awaiting closure confirmation: Short read
WARN [SSLFTPControlSocket] 14 May 2020 16:14:44.701 : Error while awaiting closure confirmation: Short read
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:44.701 : Closing socket on control socket
DEBUG [SSLFTPControlSocket] 14 May 2020 16:14:44.701 : Closing socket on control socket

1 Answer

0 votes
by (2k points)
edited by

Hi,

For some reason the rename operation is failing. Check the exact path of the file on the server. 550 errors are often given because of a non-existent file or because the file path is wrong. You also need to check that the user has the correct privileges for this path. A typing error in the file name can also lead to this error.

As you currently have a support agreement please open up a ticket on our support page which can be found here. Please upload the full debug log file (you can zip it up). 

by (240 points)
Hi,
Thanks for the quick support i will share this information and let you know the result.

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