Contact support

Please consult the steps to getting support before raising a support request – you may find the information you need without having to wait for support.

Once you have gathered the necessary details, you can request support by opening a support ticket.

Support is normally handled through our online helpdesk system but we’re currently migrating to a new helpdesk system, so this will be offline for a few hours. During this period, please email us.

We will usually ask that you attach any necessary log files or other information supporting your request so that we can address your issue quickly and thoroughly.