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No supported authentication methods available (Server sent) - CompleteFTP Manager - SFTP

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asked May 9 in CompleteFTP by rnsdavid (160 points)
Complete FTP Manager - SFTP - Password is set as the authentication method.  Every user now gets the error No supported authentication methods available (Server sent:)

We tried disabling and enableing it.  We tried restarting the server and the server.  Does not work.  Any ideas?

Thanks!
commented May 10 by EDT Support (41,570 points)
Can you please produce a clean debug log illustrating the error, as described at  http://enterprisedt.com/questions/index.php/2275/how-to-produce-a-clean-debug-log-in-completeftp

Please open a ticket at enterprisedt.com/help and attach them to that.  It would also be helpful to see detailed logs from the client.

1 Answer

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answered May 10 by rnsdavid (160 points)
Hello,

I had to manually retype the password for every user.  After retyping a password for the user it would work fine.  This was for over 40 accounts - many of them that had automated processes connecting so I know they had the correct passwords.

It is now working.

Thank you.
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