All licenses include 12 months of updates/support, which can be extended, below.
All trial users are entitled to email support. New releases are announced on
our EDT email lists.
Support must be renewed within 6 months of expiring, otherwise renewal is more expensive -
see the expired support prices.
Please purchase the edition and product that matches your original purchase! Contact us with
your purchase reference or license details if you are not sure what to buy.
Technical support queries may be submitted through the
Support Center or emailed to
this email address.
The CompleteFTP Server Forum has answers to many user questions,
and the CompleteFTP FAQ should also be consulted.